Privacy Policy
It is our utmost priority to protect the privacy of our customers/visitors to our site. Securities and policies and procedures are set carefully on the collection and handle of privacy data.
Our site uses various technology to collect information various information. All data collected are solely to process your enquiries or orders. No financial data i.e. Credit Card or Bank Account details will be retained.
We do not share privacy data to any external parties at all.
We will only use your email address and mobile number as a recipient to our internal promotion and marketing purposes. This is usually sent in an E-Newsletter or SMS form. If you choose to discontinue receiving these information, you may unsubscribe the service or send us an email at marketing@speedbooks.my
Delivery & Return Policy
Please be assured that our packing are very stringent. Our experience workers will ensure that the items packed are secure and not prone to damage.
Our company has a flat rate for packing and deliveries as follow:
West Malaysia – RM7 per order
East Malaysia – RM12 per item
Our normal delivery time is:
West Malaysia – 1 to 3 days
East Malaysia – 5 to 14 days
We will use the best possible method to expediate the delivery to you. It includes – hand delivery, courier, Lalamove & Grab Delivery.
Our returns/refund policy are as follow:
· Returns or exchange for defective copies must be done within 48 hours of delivery. Any request after 48 hours will not be entertained
. Please contact us at WhatsApp: 011-2802 6383 or email marketing@speedbooks.my for return authorisation